For Retail
Founded in 1995, as part of the MMI (Marketing Management, Inc.) family, Consumer Science has been instrumental in the fundamental shift in private brands quality over the past 30 years.
We offer a comprehensive set of quality life-cycle management services including category reviews, new product evaluation, specification collection and verification, first production evaluation, consumer complaint analysis, risk assessment, retail audits, corrective action management, dashboards and management reporting.
Our offerings are customized to meet our clients needs; we can provide overflow capacity, fill a specific gap or provide holistic quality assurance management.
We offer seamless and expedited start up with broad knowledge and standing communication channels with the private brand supplier community.
We offer a comprehensive set of quality life-cycle management services including category reviews, new product evaluation, specification collection and verification, first production evaluation, consumer complaint analysis, risk assessment, retail audits, corrective action management, dashboards and management reporting.
Our offerings are customized to meet our clients needs; we can provide overflow capacity, fill a specific gap or provide holistic quality assurance management.
We offer seamless and expedited start up with broad knowledge and standing communication channels with the private brand supplier community.
For Brands
Consumer Science is a team of quantitative and qualitative researchers in the field of consumer
behavior, sensory perception and product integrity. We partner with our clients to provide
guidance for positioning, innovation and product improvement.
We use a combination of syndicated data, primary consumer research, performance and sensory testing to help our clients answer questions like these:
We use a combination of syndicated data, primary consumer research, performance and sensory testing to help our clients answer questions like these:
- Is there a gap in the market for my products?
- How big is the opportunity for my products?
- How do people approach a purchase?
- How does my product / brand compare?
- How much can I charge for my product?
- What ad claims can I make / defend?
- How is my product perceived and is the consumer satisfied?
- What is the shelf-life of my product?
- Does our manufacturing process produce a consistent product?
- Is changing an ingredient or process perceptible to a consumer?
For brand owners using third party manufacturing we offer a comprehensive set of quality life-cycle management services including product development, specification development, label review, first production evaluation, consumer complaint analysis, risk assessment, routine audits, corrective action management and management reporting.
For Foodservice
Consumer Science specializes in the evaluation of food and beverage. We provide a wide range of sensory services alongside physical and analytical testing to provide a holistic view of quality.
We offer a comprehensive set of menu item and ingredient services including consumer perceptions, specification collection and verification, first production evaluation, consumer complaint analysis, risk assessment, routine audits, corrective action management, dashboards and management reporting.
Our offerings are customized to meet our clients needs; we can provide overflow capacity, fill a specific gap or provide holistic quality assurance management.
We offer a comprehensive set of menu item and ingredient services including consumer perceptions, specification collection and verification, first production evaluation, consumer complaint analysis, risk assessment, routine audits, corrective action management, dashboards and management reporting.
Our offerings are customized to meet our clients needs; we can provide overflow capacity, fill a specific gap or provide holistic quality assurance management.
CONSUMER SCIENCE
Our Services
- Analytical Testing
- Claims Substantiation
- Consulting
- Consumer Engagement
- Consumer Research
- Consumer & Price Perception Insights
- Home Use Test HUT
- Physical & Performance Testing
- Price Elasticity Studies
- Product Lifecycle Management PLM
- Retail Audits
- Sensory Descriptive
- Sensory Discrimination
- Sensory Preference
- Shelf-life Studies
- Specification Management
- Value Mapping
ABOUT
Our Company
Consumer Science has been benchmarking quality for 30+ years. Our synergistic services encompass product testing, consumer research, consumer engagement and PLM collaborative technology. Our client engagements range from one-off product reviews to holistic quality assurance management.
Our interdisciplinary team is made up of Food Scientists, Nutritionists, Culinarians, Microbiologists, Chemists, Material Scientists, Researchers and Data Analysts.
Our facilities include sensory labs, test kitchens and an ISO/IEC 17205:2017 accredited laboratory.
Our interdisciplinary team is made up of Food Scientists, Nutritionists, Culinarians, Microbiologists, Chemists, Material Scientists, Researchers and Data Analysts.
Our facilities include sensory labs, test kitchens and an ISO/IEC 17205:2017 accredited laboratory.
Get In Touch
Contact Us
We're here to assist with any questions or inquiries you may have about our services. Reach out to us to discuss your specific needs and how we can help.
Visit Us:
Call Us:
817-210-0163